GTC

1. The General Terms and Conditions (hereinafter "GTC") apply to the purchase of all products which are carried by Farbtupfer Interior Design Ruth Iseli-Mauchle (hereinafter Farbtupfer) in the assortment. General terms and conditions of the buyer are not considered as agreed. The most current version of the General Terms and Conditions at the time of conclusion of the order / purchase is decisive.
2. The products are always delivered according to sample, illustration or sketch. Minor deviations in size, color, structure and processing are reserved. Deviations in the width / height of curtains of up to 2.5 % are possible. For differences up to 2.5 % any liability is rejected. If the curtain is washed, it may shrink. No liability will be accepted for corresponding shrinkage. For repeat orders or subsequent additions to an order are unavoidable due to different batches and production processes without other written commitments.
3. The articles are intended for private use without further promise. Farbtupfer grants the legal warranty of 24 months from delivery of the goods to the clientele on construction and material defects. Farbtupfer does not grant any other warranties such as manufacturer's warranties without other explicit information in the purchase contract / order confirmation / order confirmation. 
4. Claims must be made within 8 (eight) days after receipt of the goods. Defects appearing during the warranty period must be reported immediately after their detection. Excluded from the warranty are damages caused by wear and tear, aging and improper handling (e.g. replacement of the illuminants). The warranty expires if products are further used or changed by the buyer despite recognizable defects. 
5. Farbtupfer or its commissioned partners may, at their discretion, provide the warranty by repairing the goods free of charge or by replacing them with equivalent goods. Further claims are excluded. 
6. All prices are net, including VAT, excluding custom work and furniture. The agreement of both parties is required for the offsetting of claims. The payment term of an invoice is 15 days. After the payment reminder follows a reminder with reminder fees in the amount of CHF 10. 
7. Until full payment of the amount / purchase price, the products remain the property of Farbtupfer. The latter is entitled to arrange for entry in the register of reservations of title at the expense of the purchaser if the claim is deemed to be at risk. 
8. The delivery or collection of the ordered products is agreed between the buyer and Farbtupfer . If a furniture delivery is agreed, this will be made in principle to the house / apartment (if the local and structural conditions allow it under normal, expected effort). If additional aids (e.g. furniture lift) are required, the buyer must inform Farbtupfer in advance and bear any additional costs. If delivery to the curb is agreed, the delivery will be made to the roadside of the specified delivery address, provided that this road can be driven on by a truck. If the road is not passable for a truck, a delivery is only owed to the nearest point to the delivery address, which can be driven on with a truck. In case of delivery by truck, the risk shall pass to the Buyer upon unloading of the ordered Products. If assembly of the products has been agreed, this shall only be carried out to the extent that the structural conditions permit it with normal effort. Lights as well as electrical installations are excluded from the assembly. 
9. Usually ordered products are made available for pickup / shipped or delivered within the agreed delivery date. If a product is temporarily unavailable, the customer will be notified. The customer acknowledges that delays in delivery of up to two months do not entitle him to refuse acceptance of the ordered goods, to cancel the contract, to claim damages or to reclaim the purchase price. Counterclaims of the clientele can only be made with the consent of Farbtupfer . 
10. Any customs clearance / import costs for shipments abroad shall be borne by the customer.
11. Should Farbtupfer itself not be supplied by the supplier through no fault of its own, Farbtupfer shall be released from its obligation to perform and may withdraw from the contract. The customer will be informed immediately about the unavailability and in case of payments already made will be refunded. 
12. Cases of breach of contract, their legal consequences, as well as all claims of the clientele, regardless of the legal grounds on which they are made, are conclusively regulated in these general terms and conditions. Other claims of the clientele, regardless of the legal ground - are excluded, except for the cases mentioned. 
13. FarbtupferThe Seller, its auxiliary persons and any vicarious agents shall not be liable for any damage that has not occurred to the goods themselves, in particular not for consequential damage, loss of profit or other financial losses. The above limitation of liability shall not apply in case of injury to life, body or health, in case of intentional or grossly negligent breach of duty, in case of warranty promises, as well as agreed and insofar as the scope of application of the Product Liability Act is opened. 
14. Farbtupfer reserves the right to assign or pledge to third parties the purchase price claims due from the customer in connection with deliveries of goods, including any installments due, interest on arrears and reminder fees. 
15. We voluntarily grant the clientele a right of return. The return period is 14 (fourteen) days after purchase / collection or from the date of delivery or receipt. If no delivery or receipt confirmation can be shown, the 14-day period begins from the date of dispatch of the order. The right of return applies to all sales channels. Excluded from the right of return (but not from warranty claims) are: Custom-made / personalized items (e.g. curtains, wallpaper, carpets or Farrow and Ball paints) or items assembled at the customer's request, commissioned electrical items such as lights, items with missing original packaging or accessories, used items, damaged items (according to paragraphs 15 - 17, GTC), food, hygiene items, consumables, gift vouchers, products from sales or discount promotions. For a full refund of the purchase price, the product must in any case be returned with undamaged original packaging and in unused, as-new condition with all accessories.
16. In case of damaged original packaging of the goods or missing packaging of unused goods, a handling fee of 15% or at least CHF 5.- of the purchase price will be charged. The purchase price will be credited or refunded (less additional, delivery and shipping costs) in the same way as the payment was made. 
17. The customer has to pack the goods in such a way that they arrive at Farbtupfer without damage. The costs for the return (shipping, travel, etc.) are to be borne by the customer. 
18. Swiss law applies exclusively. The application of the UN Convention on Contracts for the International Sale of Goods is excluded. The place of jurisdiction for individuals is Frauenfeld or the buyer’s place of residence. The place of jurisdiction for legal entities is exclusively Wattwil. 

GTC+ 

1. The website farb-tupfer.ch is operated by Farbtupfer ,Interior Design , Ruth Iseli-Mauchle, Gewerbepark Morgenstern, Im Alexander 4, 8500 Frauenfeld, Switzerland (hereinafter “ Farbtupfer ”). The supplementary Terms of Use (hereinafter “ GTC+”) apply in the version current at the time the contract is concluded to all business relationships between customers and Farbtupfer in connection with the use of the website and orders for products/services. The “ GTC+” form an integral part of all orders placed through the online store (hereinafter farb-tupfer.ch) are placed. 
2. The GTC+ apply to purchases made through farb-tupfer.ch with the General Terms and Conditions of Farbtupfer, which apply to all purchases regardless of the sales channel. The following Terms of Use contain exclusively website-specific provisions. The most recent version of the Supplementary Terms of Use (ABG+) shall prevail upon completion of the order / purchase.
3. Customers may voluntarily register for MyFarbtupfer . An order can also be placed without MyFarbtupfer registration. However, certain functions are only available to registered users. 
4. When opening a MyFarbtupfer customer account, the buyer is obliged to provide truthful information about himself. Farbtupfer reserves the right to delete or block MyFarbtupfer customer accounts at any time and without giving reasons. 
5. Detailed information on the processing of personal data by Farbtupfer in connection with the MyFarbtupfer customer account or purchases on the website, are available to the clientele in the privacy policy and in the general terms and conditions. 
6. Farbtupfer reserves the right to change the offer and presentation and to remove certain products from the range. Any liability for typographical errors, incorrect or incomplete information, presentation are excluded. 
7. Decorative items or product stacks shown are not part of the offer unless otherwise listed. The accessories / decorative items may be purchased separately. 
8. Farbtupfer endeavors to ensure the best possible availability of the products on farb-tupfer.ch ensure. The presentation of a product on farb-tupfer.ch does not mean that Farbtupfer guarantees its availability. If ordered products are not available in the desired / ordered quantity, the order may not be completed. Farbtupfer reserves the right to cancel the order or make a partial delivery. The buyer will be informed about this as soon as possible.
9. When placing an order via farb-tupfer.ch, e-mail, mobile, telephone, the buyer places a binding order for the conclusion of the purchase contract. The customer receives a confirmation by e-mail for the transmission of the order. The confirmation does not constitute an acceptance of the offer on the part of Farbtupfer . Farbtupfer reserves the right to refuse the order without giving any reason. The contract is only concluded for those products that are explicitly listed in the order confirmation. The final scope of delivery results from this. 
10. Shipping, delivery and assembly costs are shown separately during the ordering process. If a deposit is desired, this takes place at the risk of the customer. With the deposit the delivery is completed. At this moment the liability is transferred to the customer. For more information on rates, see Shipping, Pickup & Local Delivery. 
11. The offers are valid for Switzerland and the Principality of Liechtenstein. Deliveries outside Switzerland are possible in principle, except for Farrow and Ball products. Gladly Farbtupfer provides an offer for shipping costs abroad. Any customs clearance / import costs for shipments abroad are borne by the buyer.
12. Farbtupfer Only accepts the payment methods displayed to the buyer during the ordering process. These are the following: Mastercard, VISA, PostFinance, e-finance, Twint, PayPal, Farbtupfer Gift Card, prepayment, invoice (only possible for existing customers). In case of prepayment, the order will be processed after receipt of payment. The delivery time will be delayed accordingly. 
13. Discounts and vouchers are accepted only under the conditions indicated on the voucher or online (Farbtupfer Gift Card). The code is entered during payment. Not claimed discounts can not be granted subsequently. Discounts are not cumulative. 
14. The use of the Website excludes the granting of the license rights related to the ownership of the content of the Website. The website farb-tupfer.ch as well as its contents (files, designs, graphics and data) are and will remain the property of Farbtupfer; respectively Farbtupfer owns the corresponding rights of use and are protected by the corresponding laws regarding intellectual property rights (including copyright and trademark protection). The unauthorized use of farb-tupfer.ch, in particular the use of farb-tupfer.ch or their contents for professional or commercial purposes of any kind, as well as the reproduction, representation, disclosure to third parties, communication, circulation, distribution, modification, licensing, sale or any exploitation of farb-tupfer.ch or their contents, texts (incl. excerpts), graphics, data, goods or services as well as other data or information, is expressly prohibited without the prior written consent of Farbtupfer . Methods such as framing or / and hotlinking of farb-tupfer.ch are prohibited.